Support

We are here to help.

Reach out by email to suggest an idea, report a problem, or raise a complaint. We also answer purchase, backup, and privacy questions below.

Contact us

We typically reply within 3 to 5 business days.

Have a feature request or a small improvement in mind? Send it over and tell us how it would help your workflow.

Send an idea

If something went wrong, let us know what happened, what you expected, and what device you were using.

Send a complaint

Is Emtrack free?

Yes. Core tracking is free, and export, backup, and app lock stay free too.

Does Emtrack need a bank login?

No. Emtrack does not connect to your bank accounts. You enter data locally on the device.

Where is my data stored?

Your financial records stay on your device unless you export or back them up yourself.

How do I restore purchases?

Open the Pro screen in the app and tap Restore Purchases while signed into the same store account.

How do I cancel Pro?

Cancel it through your Apple or Google subscription settings. Emtrack does not manage billing directly.

How do I export my data?

Use the export options in the app to create PDF, CSV, JSON, or backup files on your device.

Send us a message and include your device, app version, and a short description of what happened.